Your order will be processed and shipped generally within 24-48 hours.  At times of higher volume (e.g. holiday, sale, launches) it may take up to 5 business days to process your order. 

We typically ship via DHL e-commerce & USPS and shipping times vary between 1 and 5 business days. International shipping may take up to 2 weeks.


You can check on the status of your order through the shipping confirmation email you will receive once your order has shipped out.  


If you have not received a shipping email, or if the delivery time frame has passed and you’ve still not received your items, please get in touch with us using this form. We also highly recommend you use the Arrive App to track your order.